In The House

House of Communications is a trusted provider of strategic communications for industry and government. We work with organisations to shape their future and achieve their strategic goals.

Whether you are a businesses, brand, government agency or not-for-profit, we help define your communication strategy. We also create and implement the plans to deliver that strategy.

  • Analysis and assessment
  • Strategy formulation
  • Strategy execution
  • Strategy review

We uncover the distinctive stories of your brand, organisation or service. We then develop those stories, and the tools you need to communicate them, to connect with your target audiences.

  • Story framework
  • Narrative development
  • Content research
  • Authoring and design
  • Story touchpoints
  • Connecting through story (a two-way conversation)

We build value in your brand through effective analysis, planning, management and evaluation. We create a structure for your brand to help you identify growth opportunities and make informed branding decisions.

  • Brand strategy
  • Project management
  • Brand systems
  • Brand development
  • Brand management and evaluation
  • Re-branding

We plan, develop and deliver the right messages to your customers at the right times and in the right ways. We apply and integrate the marketing and communication tools across the channels that are most effective for your business.

  • Planning and strategy
  • Project management
  • Creative
  • Full marketing mix
  • Advertising
  • Campaign reporting

Our web and digital projects are founded on solid research and creative thinking to meet your business objectives. We develop and mix the digital tools you need to effectively engage your audiences.

  • Research and user testing
  • Website development
  • Project management
  • Creative content
  • Social Media
  • Digital newsletters and publications

We help establish and maintain the public image and reputation of your business through the professional management of publicity and other forms of non-paid engagement.

  • Media strategy
  • Media campaigns
  • Internal and external communication
  • Stakeholder and community engagement
  • Issues and crisis management
  • Publications, newsletters and annual reports​

House Rules


caps are worn by the team at all times


is not an issue, we go to any lengths


outcomes are always our objective


must be consumed before we work

Our Difference

Our core team and network of independent communication professionals are the very best at what we do, and we only do what we are the best at. That means your business benefits from the skills of well managed experts working across every aspect of your project. Never again will you need to pay big agency prices and have a junior work on your account.


We provide specialist communication services when you need them


We work on long and short term projects, either onsite or externally


We have proven results, extensive experience and strong reputations


We offer clear, concise and impartial strategic advice to our clients


We develop and deliver creative, expert and practical solutions


We provide high level expertise without the big agency price tags

Find out more

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About the house

​With a combined experience of almost forty years, House of Communications' core team has consulted for both local and national clients, across all industries from government to FMCG. Creativity, originality and experience are our most valued tools, and we use them to develop a strategy that will seamlessly fit into your business plan and help you achieve your goals. 

We deliver communication services, with a big difference and without the big budget
Contact us today

House Reviews

Katie Kelly

Founder - Sport Access Foundation

House of Communications have guided Sport Access Foundation through our start up phase and strategising our mix of brand, content and communications. In our first two weeks over $12,000 in fundraising was received and numerous applications for children with a disability to play sport. Our partnership ensures we can continue to grow at a rate that doesn’t compromise our quality or ability to deliver.

Mark Taggart

Designer & Director - Tagzart Design

I have been very fortunate to work with Bernadette and her expert team a number of times on a variety of projects. Each time I have the privilege, I am continually enthralled by their drive, commitment and passion to truely deliver creative, engaging yet practical campaigns and solutions for their clients which connect with their customers and audiences. I would always recommend paying the House of Communications a visit.

Stuart Mackenzie

Mayor Quilpie Shire Council
Chair Outback Queensland Tourism Association
Director Queensland Tourism Industry Council
Chair Outback Gondwana Foundation Ltd

House of Communications were commissioned by the Quilpie Shire Council to research and produce a shire Tourism and Marketing Implementation Plan. We found their work to be thorough, professional and good value for money. They met all the deadlines and were a pleasure to work with.

Sharon Owens

Manager Litter Prevention
NSW Environment Protection Authority
NSW Government

The House of Communications team, particularly Bernadette Pilling, have been an invaluable part of the NSW EPA's large- scale behaviour change program on litter. They have provided quality advice and materials, showing how much they understand effective communication to business, government and local government audiences. They buy in to your project and have a great ability to solve problems quickly and cheerfully.

Ruth Redfern

Communications Manager
Cotton Research and Development Corporation (CRDC)

The House of Communications team have been providing valuable support to CRDC for a number of years, across a diverse range of corporate communication projects – from Annual Reports to our five-year Strategic Plan. They bring efficiency, professionalism and an expert set of communication and project management skills to every task, irrespective of size. As the sole in-house communications professional, I greatly value the support and assistance of the House of Communications team. I highly recommend them.

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